Terms and Conditions
By checking the box you confirm you have read through and understand all terms and conditions.
The term ‘DirtCraft Ltd ‘or ‘our’ or ‘we’ refers to the DirtCraft staff and volunteers. The term ‘rider’ or refers to the registrant of our programmes or events and encompasses a third party acting on behalf of the rider.
You confirm it is your responsibility to stay up to date with any updates as they develop via the communication platform relevant to the service DirtCraft is providing. Riders need to arrive in good time to prepare properly prior to a commitment. Registrations for our programmes and events is subject to the following terms of use: The content specified on our website is for your general information and use only, as real-world changes may alter proceedings and is subject to change without notice. Riders understand that information, resources and materials may contain inaccuracies or mistakes and understand that DirtCraft firmly takes no liability to the fullest extent permitted by law. Usage of information, resources and material provided by DirtCraft is entirely at the riders’ own risk within or externally of a programme and or event. DirtCraft is not liable for if any products, services, or resources do not meet your specific requirements. All information provided to riders is owned by DirtCraft, this includes branding. To reproduce this information is prohibited other than in accordance with the copyright notice which forms part of these Terms and Conditions. All trademarks reproduced in DirtCraft which are not the property of, or licensed to, DirtCraft are acknowledged. Unauthorised usage of our information may give rise to a claim for damages and or be a criminal offence. DirtCraft may include links to other sites, these are offered to make it easy for you to gain access to further information. This does not signify that we endorse these sites or organisations. DirtCraft has no responsibility to any content that the linked websites provide, and should a dispute arise the outcome is subject to the laws of New Zealand.
DirtCraft Ltd – Rider Statement
Our sport of Mountain Biking has a range of hazards that pose risk to all participants that may lead to serious injury or death. Said risks are variable and trail gradings give an indication of the severity of risk posed by the trail. DirtCraft programmes and events deliver appropriate challenge to the riders relative to conditions, trail grading and rider ability and experience along with other relevant information to the situation to the best of our ability.
Common risks and hazards include but not limited to cliffs & banks, falling off cliffs and banks from heights, high speed riding, crashing while traveling a high speeds, jumps and lifts, crashing while completing jumps and lifts, falling debris and trees from high winds, slippery trail conditions from rain, making it harder to control your bike, water features or hazards that may ride through or near, operating around other people, machinery and vehicles which may lead to a collision, riding terrain that may be uneven, and made of various surfaces, and the risk of a fire while operating in a forest.
Equipment & Supply Expectations
Bikes:
All riders are required to arrive with appropriate, well maintained, fully serviceable bikes that are suitable to the programme or event. Failure to do so may result in excluded or limited participation.
Safety Equipment:
All riders must wear the required safety equipment when participating in our programmes or events where relevant. This includes a suitable helmet (in safe condition), riding top, riding shorts/pants, covered shoes (laces posing no risk). Knee and elbow pads along with suitable front and rear light must be worn if required. Wind and or rain jackets and base layers are to be worn to allow the riders body to function properly in variable conditions where relevant. We encourage riders to bring and wear breathable and lightweight clothing suitable for the activity and conditions. A small backpack may be suitable for carrying items.
Food and Water:
All riders must bring sufficient food and water to cover themselves throughout the duration of the programme or event unless specified otherwise.
Individual Risk
Riders should have a clear understanding of their capabilities and limits. Any concerns in this area need to be communicated with DirtCraft to ensure unnecessary risk of accident is minimized. DirtCraft accepts no liability for loss, damage or injury to riders or equipment throughout a programme or event if a participant is not following the instructions given. Should a rider be deemed to carelessly compromise the safety of themselves or others, DirtCraft has the right to exclude said rider or terminate their session. DirtCraft maintains a zero tolerance stance for alcohol and drugs to be consumed by a participant while in attendance at an event or programme. DirtCraft maintains a zero tolerance stance for alcohol and drugs to be consumed by staff, management or coaches while maintaining responsibility. DirtCraft maintains a zero tolerance for any participant to be under the influence of alcohol and drugs while in attendance at an event or programme. DirtCraft maintains a zero tolerance for any staff, management, or coaches to be under the influence of alcohol and drugs while maintaining responsibility.
Payment Terms
Payment is required in full by due date. If a rider cannot pay by the due date this needs to be communicated with tristanhride@gmail.com where a case by case plan can be clarified. Failure to pay and or communicate for 2 weeks after due date may result in the rider being excluded from current and future programmes/events.
Liability
Any damage accidental or intentional to DirtCraft, staff, volunteer or contractor equipment is unacceptable. This will result in a bill to pay for any damages.
Copyright conditions
All coaching techniques, session plans and skill learning methods, resources, and information is the intellectual property of DirtCraft Limited. It is not to be used beneficially by any persons not approved by DirtCraft Limited, or to further the development of persons who have not attended any DirtCraft programme or event.
DirtCraft Limited (trading as DirtCraft) is a New Zealand company.
Coaching
At coaching sessions DirtCraft will provide riders with an adequately experienced coach to lead the group. All riders understand that all sessions are delivered with the understanding that coaches give no pressure for a rider to complete a skill, feature or overcome a fear that they are not comfortable doing so. All riders have the option to pull out of a commitment to a feature at any stage when it is safe to do so. All riders also understand that we will encourage riders to challenge themselves with a healthy level of risk and progression that is unique to that individual to the best of the coach’s knowledge and experience.
Overconfident riders may or may not be asked to ride a feature or complete a skill that to the best of the coach’s knowledge is not suitable for their progression at this stage. All riders that choose to participate in DirtCraft programmes or events accept that there is no safety guarantee from DirtCraft.
DirtCraft has processes in place with the objective of making our environment as safe as possible. However, accidents do occur due to the nature of the activity. Riders (and their guardians) accepting these Terms and Conditions acknowledge DirtCraft accepts no liability for injury, illness or other negative impacts on a rider’s wellbeing or safety that is incurred during a programme or event where the rider has been negligent to instructions given. DirtCraft takes responsibility for health and safety of all riders attending our events or programmes, but no claim for costs, damage, specific performance, or litigation of any kind may be filed against DirtCraft or our partnering organisations, this includes contractors, volunteers, directors, officers, agents, employees, officials, session/event venues, representatives, successors and assigns, sponsors, their agents and representatives, and families. It is the rider’s responsibility to notify DirtCraft of medical conditions, allergies, illness or injuries that may impact their ability to participate in the programme or event, either in their registration, or dynamically situation develops.”
Casual attendance
Causal attendance is not encouraged but may be the only option in some cases. Casual attendance fees vary depending on the group. Prices outlined here are relevant for 60 minute sessions, longer sessions may have higher rates. Lime $30 per hour. Green, Sky, Blue, AIMS Fit (1 hour) $35. Black, Red $40. Adult Skills $60. You need to be meet the DirtCraft T&C and request a refund/credit. The communication date will be considered in relation to the due and start date. All charges and costs are in New Zealand Dollars.
Groupings
All groups are determined by the registration time/day slot you select. Some programmes and events have grading, it is your responsibility to know your grading. For a group to go ahead there is a minimum number of participants required to have registered a week prior. If we do not meet the minimum number, you will be contacted prior to your first session with alternative options which may include transfer, or a credit. If you have any queries about registration minimums, then contact us.
Rider cancellation prior to first session
If a rider registers and cancels prior to the due date then an admin fee will be taken, with the remainder held as a credit or refunded on request. If a rider cancels after the due date but prior to their first session then an admin and spot fee will be taken with the remainder credited or refunded. You need to be meet the DirtCraft T&C and request a refund/credit. The communication date will be considered in relation to the due and start date. All charges and costs are in New Zealand Dollars.
Session Postponed Protocol
If a session is postponed you will be notified no later than 3.00pm on the day of the session. We need to make an informed decision if the session can go ahead or not. Regular postponement circumstances are heavy rain and high winds which has a huge H&S risk with falling branches and trees. If you haven’t heard anything by 3.00pm then the session is going ahead.
Riders partial attendance
If a rider is to only partially attend a term i.e Injury, Illness. You may request a credit or refund. However, the term payment will be allocated to the number of sessions attended as causal attendance. Excess funds will make up the credit or refund. You need to be meet the DirtCraft T&C and request a refund/credit. The communication date will be considered in relation to the due and start date. All charges and costs are in New Zealand Dollars.
Session allocation not met
DirtCraft Ltd have the right to cancel/postpone programmes and events at any time when the wellbeing and safety of riders or staff/volunteers is compromised due to conditions being unacceptable or for any other circumstances which are outside of the control of DirtCraft. Should a session or event be cancelled, riders will be notified via email.
If the planned sessions are not delivered in full due to unforeseen circumstances outside of DirtCrafts control then i.e frequent poor weather, coach illness etc. then a credit will be issued based on the number of sessions minus spot and admin fees which are required for term involvement anyhow. In the situation of a lockdown, sessions may still take place online with webcam delivery.
Rider Expectations & understanding
• Riders are to co-operate and remain under the management and direction of the or person appointed by them in all respects from the time of assembly until their departure. Note, this includes always informing the Coach or the programme leader of their whereabouts.
• The rider acknowledges that DirtCraft has authority that in the event of any breach of discipline or misbehavior on their part. They are liable to the following penalties: (a) To be sent home and incur any extra costs that this may entail (b) To be deprived of any privileges that may be on offer.
• The rider acknowledges that DirtCraft can charge the rider the full expense for any broken items throughout the programme period because of not following instructions or lack of care and respect for equipment or facilities.
• All riders must respect the rights dignity and worth of all participants regardless of their gender, ability, cultural background, or religion.
• Riders understand they are not permitted to consume or be under the influence of any type of cigarette, e-cigarette, alcohol, recreational or performance enhancing drugs while partaking in a DirtCraft programme or event.
• All riders who are not attending or running late for a programme or event must notify the relevant DirtCraft contact at least 10 minutes prior to the session commencing via text.
• Certain circumstances will require riders to be unsupervised on their own or in groups, it is up to the rider to conduct themselves with a high standard of dignity, using common sense and follow previous instructions.
• Riders are always solely responsible for maintenance and security of their bike while on program.
• Riders and guardians approve of photo and video content being recorded for learning and promotional purposes. Contact DirtCraft immediately if you do not wish to be recorded or photographed.
• Any rider driving themselves to or from a programme, must have a restricted or full license and cannot take passengers unless given permission by DirtCraft and/or their guardian and it is legal to do so.